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Helplines
- PAL Protect Helpline 01423 297297 (or +44 1423 297297 from overseas) for the TRF & Valo teams 09:00 – 19:00 Monday – Friday and 10:00 – 12:00 on Saturdays
- AIG Helpline & Claims Line 020 8662 8126 (or +44 20 8662 8126) from overseas. Lines open 09.15 – 17:00 Monday – Friday
- MetLife Claims Line 0800 9171 222 (or +44 1273 872 492 from overseas). Lines open 09.00 – 17:00 Monday – Friday)
- PTSD Resolution Counselling Service 0300 302 0551. Lines open 09.00 – 17:00 Monday – Friday.
- Virtual Medical Care – GP Consultation Service 02 034 990 658. Lines open 24 hours a day / 7 days a week.
